We are back! Visiting Ghent post-corona with Ghent-Authentic Tours - FAQ

 

To visit Ghent post-corona

We made a short youtube video about it. Check it out here.

As we are putting the coronacrisis safely behind us, tourism in Belgium is back. 

In order to help you to prepare your trip to Ghent, hereby some easy, safe and useful tips:

Say yes to: Ghent-Authentic tours, open boat trips, shopping, enjoying open air restaurants, bars and terraces, visiting a museum, the cathedral, the castle and so on.  

Measures to take into consideration: Wash your hands regular and keep a safe distance. Masks or faceshields are not required unless you make use of public transport as trains, trams or buses. Masks are recommended in more busy public places or busy shops.

More details you find here.

Say no to: shaking hands, kissing, hugging, big gatherings 

FAQ by Ghent-Authentic clients about post-corona Ghent-Authentic tours. 

1/ What's the maximum capacity of the tour?

In theorie you can come with a group of max. 20p. However in order to keep the tour comfortable, we strongly recommend to come with your own private bubble of max. 15p. In this way we can walk you very comfortable through the city.

2/ Which measures are you taking in order to keep the tours safe?

Your tour is private. No other participants will join. The guide will wash his/her hands regularly, will not touch you, keep a safe distance and will wear a faceshield. With a faceshield the guide remains visible but also clearly understandable. We only accept online payment.

3/ Do we need to wear a mask during the tour ?

No, within your bubble you don't need to wear a mask. On top of that we make sure we visit during quiet times. Just in case it would get a bit busier than expected, it is recommended to wear a mask. So keep one ready in your handbag or pocket. 

4/ Which tours do you recommend during covid times ?

We make sure that we only offer tours which are 100% safe. At each of our tours we add an extra label explaining in what way this tour is safe, what to expect. We currently working on this on our website and hope to finish before the end of June. In the meanwhile, if any doubt, please contact us by email or phone during office hours.

5/ I booked a tour but cannot travel to Ghent because of the corona/COVID 19 measures. What to do?

We gladly reschedule your tour to a date/time of your liking and this without extra charge as well in 2020 as in 2021.

In case you prefer not to travel back to Ghent nor in 2020, nor in 2021 and you paid an advance, a voucher according to the paid amount will be send to you (email) which is valid in 2020 as well as in 2021. This voucher is transferable to your family, friends or colleagues.

Due to the protective measures of the Belgian government to protect the cultural, event, travel and touristic sector in these coronatimes, no cash refunds can be claimed. 

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